FREQUENTLY ASKED QUESTIONS (FAQ)
About NuuSol
1. What do customers say about NuuSol?
Customers love NuuSol for its comfort, support, and durability. Many say our sandals help relieve foot pain and are perfect for everyday wear. Check out our customer reviews here.
2. What is EVASOL?
EVASOL is our proprietary E.V.A. foam blend, designed for unmatched comfort and support. It's lightweight, non-porous, and antimicrobial, molding to your feet over time for a custom fit. Plus, it's water-friendly, slip-resistant, and machine washable for easy care.
3. How does NuuSol contribute to sustainability?
We manufacture our sandals 100% in the USA, reducing the carbon footprint of imported products. Our durable EVASOL material ensures long-lasting wear, minimizing waste and the need for replacements.
Comfort & Fit
4. Are NuuSol sandals good for recovery?
Yes! Our sandals help reduce stress on your feet and joints, making them ideal for post-workout recovery or all-day wear. The contoured footbed and built-in arch support promote pain relief and better foot health.
5. Are NuuSol sandals comfortable right away?
Absolutely! Our sandals are soft and supportive from the start. Over time, the EVASOL foam molds to your feet, enhancing comfort with every step.
6. Are NuuSol sandals good for plantar fasciitis?
Yes! Our built-in arch support, deep heel cup, and shock-absorbing EVASOL material provide pain relief for those with plantar fasciitis, joint pain, and other foot conditions.
7. Why do they look shiny or feel slippery at first?
A slight slippery feel is normal due to the smooth finish. This fades within an hour of wear. A quick rub with a dry towel can help speed up the process.
8. Do NuuSol sandals fit true to size?
Sizing varies by style. Check the size chart on each product page for the best fit. If you're between sizes, we recommend sizing up.
Care & Durability
9. Are NuuSol sandals suitable for wet or hot conditions?
NuuSol sandals are water-friendly, slip-resistant, and buoyant, making them perfect for the beach, pool, or shower. They handle heat well for everyday wear, but prolonged exposure to extreme heat (like leaving them in a hot car or direct sunlight for long periods) may cause slight shrinkage. To keep them in top shape, we recommend storing them in the shade when not in use.
10. How do I clean my NuuSol footwear?
Our sandals are machine washable! Use a cold wash cycle or scrub with soap and water for tough stains. Avoid excessive heat exposure to maintain their shape.
Ordering & Shipping
11. How does shipping work?
We offer fast, reliable shipping on all online orders. For shipping costs, delivery times, and details on free shipping, visit our shipping page.
12. How can I track my order?
Once your order ships, you'll receive a tracking number via email. You can track your shipment directly from the email or by clicking the View your order link found in your confirmation email.
13. Where can I try on a pair of NuuSol sandals?
Visit a NuuSol retailer to experience our comfort in person! Use our store locator to find a location near you.
Returns, Exchanges & Warranty
14. What is your Warranty and Return Policy?
We offer a 6-month warranty on all products. If you need to return or exchange your purchase, visit our Returns & Exchanges page for details.
15. How do I submit a warranty claim?
If you believe your product has a manufacturer's defect, visit our Warranty Page and complete the claim form.
Additional Information
16. Do you offer gift cards?
Yes! NuuSol gift cards are a great way to share comfort with friends and family. Purchase one here.
17. Do you offer wholesale pricing?
Yes! We love partnering with retailers. If you're interested in selling NuuSol sandals, visit our Wholesale Page or contact us at info@nuusol.com.
18. Where can I follow NuuSol?
Stay up to date on new releases, giveaways, and customer stories by following us on:
📍 Instagram | 📍 Facebook
19. How can I contact NuuSol?
For any questions, visit our Contact Us Page. We're happy to help!
For more details about our brand, visit our About Us Page.