RETURNS & EXCHANGES
We want you to be completely satisfied with your purchase. If you need to return or exchange an item, here's how it works:
Returns
Items in their original, unworn condition can be returned within 40 days for a full refund. If the item shows signs of wear, we'll provide a 50% refund or apply 50% of the item's value toward an exchange.
To start a return, please click the link above, and we'll respond within 1-3 business days. Once we receive your return, processing may take an additional 1-5 business days.
Important:
- Clearance items are final sale and not eligible for return.
Exchanges
Want to swap for a different size or color? You can exchange items at a discounted rate, and we'll ship your replacement pair for free.
Return Shipping Options:
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Return for Refund with Prepaid Label – $4.99
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Ship Yourself with Your Own Carrier – You cover the cost
(Original shipping charges are non-refundable.)
All exchanges are final and not eligible for return.
Refunds
We'll refund the cost of your product (excluding original shipping charges). Return shipping costs are the customer's responsibility.
Return Shipping Options:
-
Return for Refund with Prepaid Label – $6.99
-
Ship Yourself with Your Own Carrier – You cover the cost
(Original shipping charges are non-refundable.)
Return Address
Before sending any products back, please complete our return/exchange process by clicking the button above or below.
📍 NuuSol Returns
371 SE 12th Ave
Ontario, Oregon 97914
Warranty
All NuuSol products come with a 6-month warranty. For more details or to submit a claim, visit our Warranty Page.